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Helping Contractors Grow Profitably

Leveraging Service and Special Projects for Sustainable Growth

<p>Are your Service team members master business developers?</p> <p>How do you deliver even greater value to customers and make them happy to pay for it?</p> <p>Pull through the hidden profits across all work types by leveraging service and special projects</p> <p>Are you and your customers happy with the timeliness and accuracy of your billings</p> <p>Are 90% or more of your customers promoters of your business?</p>

Unlocking Profits and Creating Market Opportunity through Service and Special Projects

How can contracting business take advantage of the “hot” construction market, build and maintain great relationships with clients over the long-term while addressing major challenges caused by the talent shortage and economic fluctuations?  Many contractors look at their service and special project divisions as “necessary evils” while others contractors have found that systematically building your Service and Special projects in a fashion that aligns perfectly with large construction work is the “secret sauce” for Sustainable growth.  This interactive workshop will review specific approaches and provide some tools that help you and your team pragmatically identify the opportunities and begin building a roadmap that will lead to sustainable growth for your entire organization. 

Forward thinking contractors embrace the idea of being a long-term partner with customers rather than a commodity based on the lowest cost.  There are significant growth opportunities that reduce risk and build loyalty by leveraging Service and Special projects as the key drivers.  While most would agree that this sounds nice, many operate their Service and Special Project groups as a commodity, concerned more about the lowest price rather than the greatest value.  This workshop will show you how successful contractors can align their team around “pulling through” the value-add of your service and special project team to your construction team and back again.

Workshop Highlights

  • Identify the current state of your Service and Special Projects opportunity, including the key elements of Market Strategy and Positioning.
  • Present strategies that ensure your entire team can tell the story of your company’s value add to any customer.
  • Learn how to quantify the value add to customers and calculate the cost of inaction to your organization.
  • Quickly determine how to lead customers to efficiently execute the next steps.
  • Understand the “Pull-Through” dynamics between Service, Special Projects, and Large Construction Projects and how they accelerate profit and sustainable growth.
  • Determine how you compare to your competition in the mind of your customer.
  • Use straight-forward tools provided in the workshop to quantify the value of improvements made to operations and business development processes.

Forward thinking contractors embrace the idea of unlocking their growth opportunities by leveraging Service and Special projects as the key drivers.  However, there are a number of challenges associated with getting the entire team to appreciate this as core tactic for sustainable growth of the organization. This workshop will show you how successful contractors can align their team around “pulling through” the value-add of your service and special project team to your construction team and back again.

Who Should Attend?

This class is designed to be attended by your senior management team, including the department leadership from Service, Special Projects, Large Construction Management, Business Development and Estimating.  The team should attend together and in the same room if possible.  The class should be used as an idea generator and you should schedule at least an hour afterwards to discuss ideas and develop your action plan.  Attendees should also include owners, executives, all functional area leaders including field leadership. 

With Early Registration
No webinars currently scheduled.
No additional logins available for this class.

CANCELLATIONS / RESCHEDULING: All purchases of workshops and classes are final. However, we understand that emergencies happen, scheduling conflicts arise in the construction industry from time-to-time and, on occasion, the technology used for web conferences simply does not cooperate. Within reason, and at our discretion, we will accommodate your rescheduling request if there is an opening available for your preferred date. For certain classes and workshops there is limited future availability; in this case, we can offer you a different workshop topic or provide a credit toward a private workshop. For all rescheduling requests, contact us at (916) 912-4200.