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Helping Contractors Grow Profitably

Operations
Service Management

What would it mean for your company if 35% of your gross margin came from Service and Special Project work?

Service Management

For Contractors that have a service element to their business, there are a few things that can add more long-term stability such as growing the service revenue while streamlining the processes.     

Every construction contractor is different, but as a general rule, we define Service Management as encompassing a broad spectrum of work including:

  • Demand Service
  • Maintenance Contracts
  • Constant Presence Facility Work
  • Special Projects
  • Warranty Management

Each of these varies significantly in the operational and profit dynamics from regular construction projects. 

We have a variety of experiences, advisory services, tools and training programs designed to improve all aspects of Service Management. 

  • Marketing
  • Relationship Management
  • Effective Pricing Strategies and Tactics
  • Efficient Scheduling
  • Material Purchases and Logistics
  • Streamlined Billing and Collections

Helping improve or build the Service Management capabilities of construction Contractors is something we are very passionate about because of the stability it adds to the business.