Strategic Operations Programs

Planning is important but without execution and follow-up it is at best a waste of time and can seriously impact morale and actually have negative effects on an organization.

By combining higher level strategic planning with detailed operational planning and a structured follow-up process including monthly written updates, a Secure Client Website for collaboration, action items and status and regular, professionally facilitated status meetings a culture of planning and execution will be built into the culture of the organization.

Key Benefits

• Bring additional focus to your strategy and operational planning by involving other people in your organization and by articulating the strategy, plans and action items in writing.
• Utilize a structured management process to see the plans become reality building an execution oriented culture in your organization.

Strategy, Planning & Execution Process

Generally our process follows the structure below and can either be done as a stand-alone process with various degrees of interaction or as part of the CCD- Construction Company Development Program.

• RCCA - Rapid Construction Company Analysis: We will not start anything without first completing a detailed analysis of the company to make sure that we are a good fit together and that results can be achieved and guaranteed. The initial analysis will provide a general overview of the organization and should develop a pretty detailed list of action items.
• Rapid Results: Jumping right into a group planning exercise often leads to limited results because the people in the organization are not use to initiating changes or delivering on action items that are not urgent daily demands from customers. Working with a short list of key action items developed from the RCCA we will set the stage for the future planning and execution. This trial period should be 90-120 days and in that time key people in the organization will each be responsible for leading and delivering on one of the selected action items. The process of delivering on a few of the smaller key action items will prime the people and the organization for the next phase.
• Facilitated Planning Process: The RCCA and feedback during the Rapid Results phase will have provided a lot of groundwork for this phase. Using company specific information a planning session involving a cross section of people from the company is custom designed. The goal of this process is to refine the strategy and planning already started previously, to get feedback from a variety of people all looking at the challenges, opportunities and action items from different angles. This will develop a more focused strategy with buy-in from key people and a realistic execution timeline.
• Client Intranet Site: At this point in the process a wealth of information will have been created along with a long list of action items. The key to success is to organize this information, communicate it clearly and follow-up regularly to make sure the action items stay on track.
• Monthly Written Updates: As part of the process a 2 page summary is developed to continually communicate the progress being made, challenges being faced, monthly events and key action items due for the following month. These can be produced at several levels of detail for communication across the company. These summaries are sent via e-mail, can be printed and inserted in paychecks and are posted on the client website.  Structured communication is a key to success. 
• Regular Facilitated Progress Meetings: Nothing beats regular progress meetings that are properly facilitated to continue forward movement. These meetings are broken into 4 key parts and each one is designed and managed to move the organization forward. Each meeting will start out with the introduction of some form of training or introduction of a new idea or information. This will help refocus everyone and get them thinking about what's next. The second phase of the meeting will be a quick overview of the accomplishments to-date and since the last progress meeting. This is short and to the point because most of this has already been communicated through the website and monthly updates. The third phase is the most critical where we focus on the status of deliverables that are behind schedule with an active discussion of what will be required to get them back on track. The fourth and final phase of the meeting focuses on setting or adjusting the actions required over the next week, month, quarter and year. All this information is then updated on the client website and in meeting notes.

Client Intranet

Staying on track with the various programs, projects and other action items you are undertaking to get your company on a profitable growth curve is a difficult task. Depending on needs we will setup a client intranet site for your company to consolidate all the information and automatically notify key personnel of completed, pending, and missed action items. Click on the picture below for a larger sample.